Support tickets for WordPress client sites

Not if you manage the sites in CMDPress. Its team support desk collects client and teammate requests in one shared queue, ties each one to a site and an owner, and keeps the history. Because it sits in the same workspace as sites, tasks and reports, the person handling a request already has the site’s context.

Yes, to start. CMDPress keeps your first connected site free forever with no credit card, so you can try the team support desk on real client work before you pay for a second site. Each additional site costs $2.99 per month, and the support desk stays included with no add-on fee as the portfolio grows.

Most agencies move requests out of scattered inboxes into one shared queue, assign each one to a person, and keep a history. In CMDPress, client and teammate requests land in one area, each tied to a site and assigned to whoever will handle it. Closed requests keep their history, so the next teammate knows what was done before.

Yes. Each request in the CMDPress team support desk is tied to a site and assigned to the teammate who will handle it. That keeps the work next to the site’s updates, alerts and activity in the same workspace, and the request history stays with the team after it is closed.